Practice Mode FAQ

Practice Mode FAQ

What is practice mode?

Practice mode is designed for accounting firms, auditors, bookkeepers, and tax advisers who manage crypto accounting for multiple clients. Instead of each client logging in and managing their own books, the practice firm accesses all client workspaces from a single account.

Practice accounts are selected during registration by choosing the Practice account type.

What types of practice accounts are available?

Type	Description
Practice	General-purpose practice account (formerly “B2B Auditor”)
Accountant	Accounting firms providing bookkeeping and reporting services
Bookkeeper	Bookkeeping firms focused on day-to-day transaction recording
Tax Adviser	Tax advisory firms focused on tax reporting and compliance

The account type is primarily a label — all types get the same core functionality. It helps CryptaCount tailor communications and feature recommendations.

How does client management work?

Manage clients from Practice → Clients. For each client you can:

• Add a new client — create a client company with country, plan assignment, and notes
• View client status — see active, released, or cancelled clients at a glance
• Manage subscriptions — assign plans and track billing per client
• Release or detach — remove a client relationship when the engagement ends

Each client gets their own company in CryptaCount, with separate workspaces, wallets, and accounting data. The practice account acts as an umbrella that can access all client workspaces.

How does workspace sharing work?

There are two sharing scenarios:

Practice creates the client workspace: The practice firm adds a new client through Practice → Clients, and CryptaCount creates the company and workspace. The practice manages everything — the client may not even have their own login.

Client shares an existing workspace: A business with an existing CryptaCount account can invite their accountant or auditor to access their workspace. The practice firm sees the shared workspace at Practice → Shared.

In both cases, the practice firm gets access to the client’s workspace data without needing the client’s login credentials.

Who pays for a shared workspace?

The business pays. This is the no double billing principle:

When a business shares workspace access with their accountant, the business’s subscription covers the workspace. The accountant is not charged separately for accessing it.

This means:

• A business on a paid plan can share with their accountant at no extra cost to the accountant
• The practice firm’s own account is free — revenue comes from client subscriptions
• If the practice firm creates a client workspace, the client subscription is billed to the practice at a discounted rate

What discount do practice accounts get?

Practice accounts receive a discount on client subscriptions:

• Global default: 15% discount on all client plans
• Per-practice override: CryptaCount can set a custom discount rate for a specific practice
• Per-client override: Individual clients can have their own discount rate

The most specific override wins. A client with a per-client discount of 20% gets 20%, regardless of the practice’s default rate.

How do I onboard a new client?

1. Go to Practice → Clients
2. Click Add Client
3. Enter the client’s company name and country
4. Select a plan for the client
5. Add any notes for your records
6. Click Create

CryptaCount creates the client company and workspace. You can then:

• Add wallets and start syncing blockchain data
• Configure accounting settings (cost basis method, functional currency, chart of accounts)
• Set up accounting periods
• Begin classifying transactions and generating journals

What is the difference between auditor and accountant workflows?

Both access the same features, but the typical workflow differs:

Accountant workflow:

• Manages day-to-day bookkeeping for clients
• Classifies transactions, generates journal entries, runs reports
• Performs monthly closes and reconciliation
• Exports data to the client’s accounting software (Xero, QuickBooks, Zoho)
• Ongoing engagement — works in the client’s workspace regularly

Auditor workflow:

• Reviews the client’s existing books for accuracy and compliance
• Runs reconciliation checks to verify data integrity
• Examines journal entries, lot consistency, and on-chain balances
• Generates audit-ready reports (trial balance, balance sheet, rollforward)
• Periodic engagement — accesses the workspace during audit seasons

CryptaCount supports both workflows. The reconciliation and compliance tools are particularly useful for audit work.

What permissions does a practice user have in a client workspace?

Practice users can:

• View all transactions, journal entries, balances, and reports
• Run reconciliation and period-close checks
• Generate and export reports
• Configure accounting settings

The specific permissions depend on the role assigned in the client workspace (viewer, editor, admin). The practice account owner is typically granted full access.

How does billing work for practice accounts?

Practice accounts have two billing views:

• Practice → Billing — manage the practice’s own subscription and view consolidated client billing
• Practice → Clients — see per-client billing status, plan assignment, and subscription details

Invoicing can be configured as:

• Consolidated — one invoice covering all client subscriptions
• Per-client — separate invoices for each client

Manage invoicing preferences at Practice → Billing.

Can a practice account have multiple users?

Yes. The practice company can have multiple team members, each with their own login and role. Team members are managed at Settings → Team Members, just like a regular business account.

What happens when I release a client?

Releasing a client changes their subscription status to Released. The client’s data remains intact — they can continue using CryptaCount on their own plan, or the workspace can be archived. The practice loses access to the client’s workspace after release.